【LCL輸出事例】蛇口港から東京へ：精密な射出成形金型を運ぶ

Have you ever felt “left in the dark” by a service provider?

You hire someone to do a job, but they don’t explain the process, they miss deadlines, and you are left worrying if your goods will actually arrive.

That is exactly what was happening to a plastics manufacturer in Shenzhen back in November 2022.

They needed to ship Injection Molds to Tokyo. If you know this industry, you know that molds are heavy, expensive, and require careful handling. The client had tried shipping LCL (Less than Container Load) before, but their previous forwarder was a nightmare—unprofessional, poor communication, and no clear timelines.

The client came to us via a referral, frustrated and confused. They asked us a simple question: “Can you just make this go smoothly?”

Here is how we turned their messy experience into a streamlined standard.

The Situation: High Value, Low Confidence

クライアント： A Plastic Products Manufacturer in Shenzhen.
Cargo: Injection Molds (High value, requires careful handling).
輸送ルート： Shekou (Shenzhen) to Tokyo (Japan).
Mode: LCL (Ocean Freight Consolidation).

The Real Problem: It wasn’t just about moving the cargo. The problem was information gaps. Because the previous forwarder never explained the LCL process clearly, the client didn’t know when to send goods to the warehouse, how to prepare customs docs, or when the ship would actually sail. This lack of guidance led to delays and a terrible experience.

Our Approach: More Than Just Booking a Space

We realized this client didn’t just need a price quote; they needed a guide. We broke our solution down into three steps.

Step 1: Vetting the Right Consolidation Partner

For LCL shipments, the “Consolidator” (the company packing the container) matters as much as the shipping line. We didn’t just pick the first option. We compared schedules and pricing from multiple consolidators over the past month.

The Action: We selected a specific partner known for their expertise in handling heavy industrial goods and their stable weekly schedules to Tokyo. We prioritized safety over the absolute lowest price because molds cannot be damaged.

Step 2: Closing the Knowledge Gap

We noticed the client was stressed because they didn’t understand the workflow. So, we fixed that first.

The Action: Before booking, we walked the client through the entire LCL timeline. We explained exactly what “Cut-Off Time” means, how to label the molds for safety, and what the warehouse receipt (SO) looks like.
The Result: The client finally felt in control. They knew exactly what to do and when to do it.

Step 3: Proactive Execution

Once the plan was set, GWT’s team took over the heavy lifting of coordination.

Scheduling: We confirmed the exact “Cargo Ready Date” with the factory to match the warehouse schedule.
書類管理: Our customs team worked with the client 前 the goods left the factory. We reviewed their invoices and packing lists early to ensure the data was perfect for customs declaration.
計測： After the goods were loaded, we double-checked the Draft Bill of Lading with the client to ensure every detail was correct.

The Result: From Frustrated to "Regular"

By simply communicating clearly and managing the details, the shipment was a complete success.

Zero Stress: The molds arrived in Tokyo on time and in perfect condition.
Clear Process: The client now understands the LCL steps perfectly. They no longer worry about missing warehouse deadlines or customs holds.
Recurring Business: The client was so relieved by the difference in service that they now trust GWT with their monthly shipments to Japan.

Why This Matters

This case highlights a core belief at GWT: Logistics is 50% moving cargo and 50% communication.

For LCL shipments, where your goods are mixed with others, you need a forwarder who pays attention to the details. You shouldn’t have to chase your agent for updates.

If you are shipping from China to Japan, whether it is a small LCL shipment or a full container, you deserve a partner who keeps you in the loop.

クライアントの声

GWT explained the process clearly when our previous agent didn’t. The shipment was safe, and the service was professional. We now use them every month.

— Our Trading Partner in Shenzhen

GWTロジスティクス・サービス