Shekou-Bangkok LCL Injection Molds Export

Shipping injection molds requires extreme care; these are high-value, precision assets where any damage or delay disrupts production lines.

When a major Shenzhen plastics company faced constant delays and confusion with their previous forwarder, they turned to GWT Shipping.

This case details how we managed the LCL (Less than Container Load) export of injection molds to Bangkok, replacing operational chaos with a secure, transparent, and educational logistics process.

状況とクライアント概要

Client	A large-scale Plastic Manufacturing Company in Shenzhen.
Contract	LCL (Less than Container Load) Export.
Shipment	Injection Molds for Plastic Molding (High value/Heavy cargo).
Route	Shekou Port (Shenzhen) to Bangkok, Thailand.
Objective	Ensure the safety of the high-value molds and establish a stable shipping schedule after previous failures.
Prior Pain Points	The previous forwarder was unprofessional and failed to track operational milestones. This lack of guidance left the client confused about the LCL process, resulting in missed cutoffs and a poor shipping experience.

課題

GWT Shipping took over this account in early November 2022, identifying three critical barriers to success:

Safety & Stability Requirement: Injection molds are heavy and expensive. The client demanded high security and a stable schedule, but the LCL market is often volatile with frequent rolling.
Process Knowledge Gap: The client was an expert in manufacturing but not in LCL logistics. They did not understand the critical differences between FCL and LCL timelines (e.g., CFS closing dates), leading to previous delays.
Operational Visibility: The previous agent provided no updates. The client needed a partner who could drive the timeline, not just react to it.

GWT Shippingのソリューションと対応

Our team implemented a three-step plan focused on carrier selection and client education.

Step 1: Carrier Analysis & Selection

実施内容： GWT’s operations team conducted a market analysis of all LCL consolidators on the Shenzhen-Bangkok route for the prior month.
決定： We selected a premium consolidator known for direct service and cargo safety, avoiding cheaper options that re-handle cargo frequently (increasing damage risk to the molds).
結果： We secured a stable, direct schedule with a competitive price, prioritizing the safety of the molds.

Step 2: Process Education & Guidance

実施内容： Identifying that the client’s confusion was a root cause of delay, GWT acted as a logistics consultant.
実行： We walked the client through the entire LCL workflow. We created a clear timeline explaining exactly when the goods needed to be ready, when they had to arrive at the warehouse (CFS), and when documents were due.
結果： This transparency empowered the client. They finally understood the “Why” and “When” of the process, eliminating their anxiety.

Step 3: Proactive Operational Control

実施内容： GWT’s dedicated operator managed the end-to-end execution.
調整： Once the cargo ready date was confirmed, we booked the space, arranged the delivery to the warehouse, and—crucially—cross-checked the B/L data immediately upon receipt.
コンプライアンス： Our customs team guided the client on the specific declaration requirements for molds, ensuring all paperwork was ready early to guarantee an on-time departure.

成果と効果

By combining secure logistics with patient education, GWT transformed the client’s export operations.

Cargo Safety Secured: The high-value injection molds arrived in Bangkok in perfect condition, thanks to our selection of a premium direct console.
Process Clarity: The client now possesses a clear understanding of LCL milestones. The confusion caused by the previous agent has been replaced by a structured, predictable workflow.
Restored Confidence: Satisfied with the stability and the high level of service, the client has established a long-term partnership with GWT, trusting us with their ongoing logistics needs.

結論

This case proves that for high-value LCL shipments like injection molds, “communication” is just as important as “transportation.”

The previous forwarder failed because they kept the client in the dark. GWT succeeded by shining a light on the process.

By educating the client and managing the timeline proactively, we ensured a safe, stable, and stress-free delivery.

クライアントの声

We didn’t understand the LCL process before, and our old agent never explained it. GWT taught us how it works and ensured our molds arrived safely and on time. We are very happy with their service.

— Our Manufacturing Partner in Shenzhen

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